How mail is received, notified, stored, collected, scanned, and forwarded for Salt Space Virtual Office members.
Mail Handling Options
🔔 Email notification when mail arrives
We email you within 24 hours with a photo of incoming items.
📄 Option 1: Scan & email
Reply to your notification email to request a scan. Mail scanning & email delivery is included (no extra charge).
📦 Option 2: Collect in person
Collect during staffed hours: Mon–Fri, 8am–5pm. Bring photo ID and quote the primary contact name.
👥 Option 3: Authorise someone to collect
Complete the consent form to authorise another person.
Open consent form📮 Option 4: Mail Forwarding (Add-On Service)
Mail Forwarding is available as an optional add-on to the Salt Space Virtual Office service.
If you are interstate, overseas, or unable to collect in person, we can forward your mail to you.
Cost: $10 per forwarding trip to the post office + Australia Post postage.
Forwarding fees and postage are deducted from prepaid Mail Forwarding Credits purchased in advance.
This service is ideal for:
- ✔️ Interstate & overseas business owners
- ✔️ Low-volume mail users
For regular or high-volume forwarding needs, please contact us first to confirm suitability.
⏳ Storage period
Mail is stored securely for up to 1 month.
👉 Next Steps
🏠 We also offer a personal mail handling service – for individuals
Need a secure address for mail that’s not your home?
Our Personal Mailing Address service is perfect for travel, relocation, or privacy.
Why people choose this service:
- No lock-in contracts
- Street address in New Farm, Brisbane
- Mail notifications sent as items arrive