Skip to content

Manage Your Virtual Office

Overview Set up Manage Google Pricing & Inclusions Mail

Add / Remove Business Names

Need to update the business names attached to your Virtual Office? Email us and we’ll update your account.

How to add or remove a business name
Email: work@saltspace.com.au
In your email, include:
  • The new business name
  • Whether it is replacing an existing name or being added
  • Your Primary Contact name
Email to update business names
Pricing for additional business names
Your membership includes 2 business names. Additional business names are $5/month each and will be added to your next invoice.
Google verification business name limit
For Google Business Profile address use / verification support, we can support 1 business name per Virtual Office service.

Payment & Cancellation

Automatic renewal

Your membership renews automatically based on your chosen term (monthly / 6-month / annual). We email your invoice each cycle.

How do I pay?

Pay online: Use the “View Invoice” link in your invoice email.

EFTPOS: Available onsite during staffed hours (Mon–Fri, 8am–5pm).

Direct deposit: Bank details are listed on your invoice. Please use your name or invoice number as the reference.

International bank transfer: SWIFT / transfer details are provided on the invoice.

Cancelling your Virtual Office

You can cancel anytime. Please advise your end date using our cancellation form:

Submit Cancellation Form

Before your end date, please:
  • Remove our address from Google, ASIC, ABN, website, social profiles and email signature.
  • Collect remaining mail (or provide a forwarding address).
  • Settle any outstanding balances.
  • Optional: Mail forwarding is $10 per forwarding request plus postage, invoiced by Salt Space before dispatch.

Book a Desk or Meeting Room (50% Off)

Virtual Office members receive 50% off 1-day hot desk bookings and our meeting room. Follow the steps below so we can apply your discount correctly.

Hot Desk bookings — 50% off
  1. Open the Hot Desk booking form: Book a Hot Desk
  2. Select 1 Day Pass.
  3. Tick the checkbox for Virtual Office members.
  4. Submit the form — we’ll email your invoice with the discount applied.
Book a Hot Desk View Hot Desks
Meeting Room bookings — 50% off
  1. Check availability & start your booking here: Meeting Room Availability & Booking
  2. Choose your date/time and complete the booking form.
  3. Tick the checkbox for Virtual Office members.
  4. Submit the form — we’ll email your invoice with the discount applied.
After-hours note: Same-day after-hours access requires setup during staffed hours (Mon–Fri 8am–5pm).
Book the Meeting Room View the Meeting Room

Mail Collection & Forwarding

Authorise someone else to collect

For your security, authorisation must be sent from your registered primary email address. This ensures we have a verified digital record of your consent.

Requirement: The collector must present a valid photo ID. Mail is stored under the primary contact name, so please ensure they quote this name upon arrival.
Send Authorisation Email View full mail handling page

*If the button doesn’t open your email app, please email work@saltspace.com.au from your primary account.

Mail forwarding

Mail Forwarding is available as an optional add-on to the Salt Space Virtual Office. It’s ideal if you’re interstate, travelling, or can’t collect mail in person.

Important: Mail forwarding is not included in the base Virtual Office membership.
Pricing:
  • $10 per forwarding trip to the post office
  • + Australia Post postage (you pay postage directly with courier/australia post)
  • Salt Space prepares your postage label and invoice, then dispatches the next business day after payment.

To learn how mail forwarding works and how to set this up, use the link below:

Mail Forwarding add-on Mail handling options

Next steps

How to set up Mail handling & forwarding Google verification support