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How to Film Google Business Profile Video Verification at Salt Space Coworking

Modern flat illustration showing a person recording a Google Business video verification in an office, with signage and desk setup — Salt Space Coworking New Farm Brisbane.

Google Business Profile – Video Verification Guide

Sometimes Google requires a Google Business Profile video verification to confirm your business address and real-world presence. This page gives you a clear, step-by-step guide to filming your Google video verification at Salt Space Coworking in New Farm, Brisbane — including required shots, common rejection reasons, and options if you can’t attend in person. Need a business address that works with Google verification? Salt Space Virtual Office can help.

What is Google Business Profile video verification?

Google Business Profile video verification is a security check where Google asks you to record a short video showing your business location, signage, access, and operations. This helps Google confirm that:

  • The address you’ve listed is a real, physical location
  • Your business is actually operating from that address
  • You have access to the premises (for example, via keys or an access card)
  • Your branding and business name match your online profile

At Salt Space, we set up signage and a reserved desk so your video shows exactly what Google expects to see for a legitimate business address.

Use this exact address format

Keep your address identical everywhere (Google, website, socials, ABN/ASIC, directories):

Address Line 1: Level 1, 888 Brunswick Street, New Farm, QLD 4005

Address Line 2 (optional): Your office number (as per your Permission to Use Address). If you prefer not to use the office number, Address Line 1 is sufficient.

Consistency helps Google confirm the address belongs to your business.

Choose your Google video verification option

If Google asks for a video to confirm your address, you have three ways to complete it at Salt Space. All options require a booking for recording time.

Option 1 – Record onsite yourself (best option)

You attend Salt Space in person and record the verification video yourself using your own phone while logged in to your Google Business Profile. We prepare:

  • A reserved desk with signage in your business name
  • Access card to the building
  • Your logo at the entrance and at your reserved desk/li>
  • A simple checklist of the shots Google requires

This gives you full control and is the most straightforward option for most businesses.

Option 2 – Add Salt Space as a Manager (we record onsite for you) +$100 incl GST

If you can’t attend in person or don’t have a representative in Brisbane, Salt Space can record the video onsite on your behalf. To do this, add our dedicated verification email as a Manager:

Manager email to add: verification@saltspace.com.au

Steps to add us as a Manager in Google Business Profile:

  1. Go to https://business.google.com
  2. Select your business profile
  3. Open Settings
  4. Click Managers
  5. Click Add / Invite new manager
  6. Enter verification@saltspace.com.au
  7. Select Manager
  8. Click Invite

⚠️ Please remove our Manager access after video verification filming is complete.

Option 3 – Share temporary login details (we record onsite for you) +$100 incl GST

If preferred, you may provide temporary login access to your Google Business Profile so we can complete the recording on your behalf from Salt Space.

  • We only use access to complete video verification
  • You can change your password immediately afterward
  • This option is entirely up to you — not required

⚠️Please change your password after verification is complete to remove our access.

Booking & setting up for your video verification session

  1. Confirm you have added your new address to your Google Business Profile.
  2. Ensure Google has requested a video verification (sometimes called Business Video).
  3. Email verification@saltspace.com.au to book a recording time.
  4. Attach a high-resolution logo (PNG/JPEG) so we can prepare your signage.

Option 1 — You film onsite: We will prepare a reserved desk, your signage, an access card, and Wi-Fi access for you to record your own verification video.

Option 2 & 3 — Salt Space films for you: We will complete the recording and upload it during your booked time. A $100 incl GST fee applies and must be paid prior to the session. We will notify you once the upload is successful so you can remove access.

Note: A booking time is required for all filming options.

Using a virtual office for Google video verification

Many business owners don’t have a long-term office lease but still need a professional address that works with Google’s video verification. Salt Space offers a Virtual Office in New Farm, Brisbane designed for exactly this use case — including documentation for ASIC/ABN and practical support on the day.

Record on the day: required shots & submission

⚠️ Tip: Use Google Chrome when recording. Safari may block camera access or fail uploads, especially on iPhone.

Step 1 — Open your Google Business Profile & choose Video

Open Google Maps or the Google app → tap your profile photo → Your Business → select your business → tap Get Verified → choose Video. If prompted, allow camera and microphone access.

Step 2 — Capture the exterior (Brunswick Street)

Start outside: show the Brunswick Street sign and a brief pan of the surrounding street (avoid filming faces). Then frame the entrance to Salt Space.

Step 3 — Show “888 Brunswick Street” signage + mailbox

Clearly capture the “888 Brunswick St” references on the Salt Space entrance sign and mailbox. Google must be able to read the address on-screen.

Step 4 — Show your business name & logo at the entrance

We will place your logo at the entrance and above the mailbox. Film your business name and logo so Google sees your brand physically present at this address.

Step 5 — Prove access: unlock the door with the access card

Film yourself using the Salt Space access card to unlock the main door. You can close the door before filming to capture this step smoothly.

Step 6 — Show your reserved desk & workspace setup

Inside, film your reserved desk with temporary signage in your business name. Optionally, show your laptop open to your website or business dashboard to demonstrate active operations.

Step 7 — Upload & submit

Tap Upload and keep the app open until you see confirmation. Most reviews take around 24–48 hours. If Google rejects your video, see the FAQs below and re-record any missing or unclear shots.

Troubleshooting & FAQs

Why does Google require video verification?

Google uses video verification to confirm that your business is real, operating at the address you’ve provided, and has legitimate access to the premises. It helps prevent spam listings and protects customers from misleading or fake locations.

What percent of Google video verifications are accepted?

Google doesn’t publish approval rates, but when all required elements are filmed clearly (street context, 888 Brunswick Street signage, and your business name/logo displayed at the address), most verifications are approved without issue. The final decision is made solely by Google.

If Google requests a re-record due to issues with these three required elements, we can re-record for you at no additional charge.

Are there rare cases where verification is rejected?

Yes. Rejections can occur when Google cannot clearly see one of the three key proof elements:

  • Street and exterior context (Brunswick Street + surrounding area)
  • Readable “888 Brunswick Street” signage and mailbox
  • Your business name/logo clearly displayed at the address

Technical issues during filming can also cause rejection.

If the rejection relates to these required elements, we can re-record the footage for you at no additional charge.

Is the $100 filming fee refunded if verification is rejected?

No. The $100 fee covers the service of filming and submitting the video on your behalf. It is not tied to the outcome, and Google makes the final verification decision.

However, if Google requests a re-record because one of the three main requirements (street context, address signage, or your business logo at the address) was unclear, we can re-record these elements for you at no extra cost.

Can someone else film my Google video verification for me?

Yes. If you cannot attend in person, someone physically present at Salt Space can film the video for you. You can either add Salt Space as a Manager using verification@saltspace.com.au or provide temporary login access so we can record and submit the video on your behalf.

Can I use a virtual office address for Google video verification?

Yes, as long as the address represents a genuine business location with real access and signage. Salt Space provides a Virtual Office in New Farm, Brisbane specifically set up for this, with signage, desk space, and a clear video route that meets Google’s requirements.

What happens if my Google video verification is rejected?

Rejections usually occur when key proof is missing or unclear. Common issues include:

  • No clear shot of the street and surrounding area
  • Address “888 Brunswick Street” not visible or readable
  • No signage or logo linking the address to your business name
  • No proof of access (door opening) or workspace

You can re-film the video making sure each of these elements is clearly captured. Salt Space can help you plan the shots so everything is covered.

How long does Google Business video verification take?

Most video verifications are reviewed within 24–48 hours, but times can vary depending on Google’s review queue. You’ll receive a notification in your Google Business Profile once a decision is made.

Can I verify my Google Business Profile without visiting the address?

In many cases, video verification requires someone to be physically onsite. If you can’t visit yourself, Salt Space can record the video on your behalf using Manager access or temporary login details, provided the video still clearly shows your business name, signage, and access to the address.

⚠️Important: Google makes the final verification decision. We provide the setup, signage and guidance to maximise your chance of success, but verification cannot be guaranteed.

Need a Virtual Office that works with Google video verification?

Salt Space Coworking in New Farm, Brisbane offers Virtual Office memberships, personal mailing address services, and practical help with Google Business Profile video verification so you can show a professional address online without signing a long-term office lease.