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AUSTRAC Compliant Registered Office for Your Clients | Salt Space Coworking Brisbane

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Salt Space Coworking is AUSTRAC Enrolled & AML/CTF Compliant

Salt Space Coworking holds its own AUSTRAC enrolment and manages all AML/CTF compliance obligations. When you refer clients to us, you do not need your own enrolment to recommend our service.

AUSTRAC Enrolment No. 2688823000  |  AML/CTF Act 2006 (Cth) as amended by the AML/CTF Amendment Act 2024

Most accountants have been there. A client calls, panicked, about a letter from the ATO. It arrived three weeks ago. It sat in the letterbox of a rental property while they were interstate. The response deadline has passed. The issue that could have been dealt with quickly has now become something that needs to be managed.

A professional business address with managed mail handling stops this from happening. And as an accountant, having somewhere reliable to point clients when they ask “where should I register my business?” is more useful than most people realise.

Salt Space Coworking in New Farm, Brisbane offers virtual office memberships built for exactly this. Here’s how it works and why it’s worth recommending to your clients.

The Real Problem: Business Mail at a Home Address

Running a business from a home address is common, especially in the early years. But it creates a practical problem that accountants see regularly. ATO notices, ASIC correspondence, and legal documents arrive at residential addresses where someone might not be home, might not recognise what they’re looking at, or might simply set it aside and forget about it.

A situation accountants know well: A client registered their business at their home address when they started out. Now they’ve moved twice, changed their business structure, and their address on ASIC is two addresses out of date. A director penalty notice arrived at the old address. It was returned to sender. The first the client knew about it was when the ATO made contact through their tax agent — your office.

A managed business address doesn’t just look more professional. It means important correspondence actually reaches the right place, gets flagged promptly, and can be acted on in time.

What Your Clients Get

A Salt Space virtual office membership gives your client a professional Brisbane address at Level 1, 888 Brunswick Street, New Farm QLD 4005. It’s suitable for ASIC company registrations, ABN and ATO correspondence, IP Australia filings, bank account setup, invoicing, and their Google Business Profile. We provide a Permission to Use Address document for all government registrations.

24-Hour Mail Notification
Your client is notified by email within 24 hours of anything arriving. Nothing sits unopened.
📧 Scan and Email
Mail can be scanned and emailed directly. Your client forwards it wherever they need it to go.
🔒 Secure Storage
Mail is stored securely at our New Farm premises for up to one month.
📮 Forwarding Available
Postal forwarding at cost, in-person collection, or pickup by an authorised person.
🔢 Unique Office Number
A proper office number at 888 Brunswick St, not a shared P.O. box or generic suite number.
💼 Meeting Rooms at 50% Off
Members get half price on hot desks and meeting rooms when they need the space.

Two business names are included in every membership. For clients running multiple entities under the same beneficial ownership, additional companies can be added at $20 per month each on the same membership.

📨 Mail Your Clients Can Forward Anywhere

The scan and email option is what makes this genuinely useful for businesses that need their accountant across their mail. When something arrives, your client gets notified. They can have it scanned and emailed, and from there they can forward it wherever it needs to go: to you, to their solicitor, to their bookkeeper, or just into their own inbox for filing.

This means time-sensitive correspondence from the ATO or ASIC doesn’t disappear into a home letterbox. It arrives at a managed address, your client is notified the same business day, and they can share it immediately. For accountants who need to see client correspondence quickly, this is a straightforward fix to a problem most practices deal with regularly.

💡 No more “I didn’t see that letter” conversations. When a client’s business address is managed by a professional service, mail arrives properly, notifications go out promptly, and the client has the tools to share correspondence with whoever needs it.

Compliance You Don’t Have to Deal With

Since 1 July 2026, providing a registered office address is a designated service under Australia’s AML/CTF legislation. The provider must be enrolled with AUSTRAC, run a compliance program, and verify every client’s identity before providing the service. Salt Space does all of this. We are the enrolled reporting entity and we carry every obligation that comes with it.

Referring clients to us does not make you a reporting entity. You do not need your own AUSTRAC enrolment. You do not handle identity verification. You make a recommendation; we handle the rest, including a full customer identification process completed before any address goes live.

This matters when choosing who to recommend. A virtual office provider that is not enrolled with AUSTRAC is operating outside the law from 1 July 2026. Recommending an unenrolled provider puts your client’s address on uncertain ground. Salt Space is enrolled (No. 2688823000) and operating a compliant AML/CTF program, so you can refer with confidence.

How Referrals and Reselling Work

The simplest option is a direct referral: you point your client our way, we set them up. If you want to build it into your own billing and oncharge the service, you can do that too. Some accountants include it in a client management package; others bill it as a separate line item. Either way works and requires no formal agreement to get started.

Plan Price (incl. GST)
Monthly$40/month + $30 setup fee
6 Months$240
Annual (most popular)$480
Additional entity (same owner)+$20/month

Activation takes 1–2 business days after identity verification is complete and payment is received. Different beneficial owners require separate memberships.

Have Clients Who Need a Better Business Address?

Reach out and we’ll walk you through how a referral works — no paperwork required to get started.

Virtual Office set up

❓ Questions Accountants Usually Ask

Do I need an AUSTRAC enrolment to refer clients to a virtual office?

No. Salt Space Coworking is the AUSTRAC enrolled reporting entity (Enrolment No. 2688823000). When you refer a client to us, you are making an introduction, not providing a designated service. All AML/CTF compliance obligations sit with Salt Space. You do not need your own enrolment to recommend our service.

Can my client have their mail scanned and sent to me directly?

We scan and email mail to the client when requested. From there your client can forward it wherever it needs to go, including to your practice. The scan and email service is included in the membership and is available on request when mail arrives.

Can I oncharge the virtual office to my client and add a margin?

Yes. You can build the service into your own billing at whatever rate makes sense for your practice. Some accountants include it in a monthly retainer; others bill it as a separate disbursement. Salt Space can invoice you or your client directly depending on how you want to structure it. No formal reseller agreement is required to get started.

What address will my client get and is it suitable for ASIC?

Your client gets a unique office number at Level 1, 888 Brunswick Street, New Farm QLD 4005. We provide a Permission to Use Address document for ASIC registered office registration, ATO and ABN correspondence, IP Australia filings, and general business use including bank setup, invoicing, and Google Business Profile.

My client has multiple companies. Can they all use the one membership?

Two business names are included in every membership. If your client has additional companies under the same beneficial ownership, each extra entity is $20 per month on the same membership. Where a different beneficial owner is involved, a separate membership is required.

How quickly can a client get set up?

Activation takes 1–2 business days after identity verification is complete and payment is received. Once the address is live, your client receives their Permission to Use Address document and can update their ASIC, ATO, and ABN registrations immediately.

📞 Get in Touch

Email: work@saltspace.com.au
Phone: (07) 3063 7264
Address: Level 1, 888 Brunswick St, New Farm QLD 4005
Hours: Mon-Fri 8am-5pm

Salt Space Coworking Pty Ltd  |  ACN 674 365 569  |  AUSTRAC Enrolled Reporting Entity, Enrolment No. 2688823000